Warranties
Tara Liners warrants that this liner will not leak due to a seam
separation under normal wear, exposure and usage for a period of
twenty (20) years from date of purchase.
Tara Liners has no control of the installation or
maintenance of the pool once the liner has been installed. It is up
to the installer to make sure the liner is being installed in a
pool identical to the dimensions given to Tara Liners for
construction of the liner, and that the liner is being dropped in a
suitable shell, free of rough spots under the liner (rust gravel,
or any type of abrasive surfaces) to which the liner will come in
contact. The most suitable type of surface to put under the liner
is a very fine grade of pure sand or vermiculite.
If for some reason the
liner does not appear to properly fit the pool, the installer
should contact Tara Liners immediately before attempting to fill
the pool with water.
Once the liner has been installed the water should
be balanced to the recommended levels immediately! A guide for the
correct water balance is outlined on the back of the warranty card.
It is up to the homeowner to insure that the water is properly
balanced at all times. Our warranty does not cover damage to the
liner caused by an improper water balance, which can and will cause
severe damage to the liner.
Although it is not a very frequent occurrence, it
has been known for some time that ants, termites, and various other
insects will sometimes eat holes in a vinyl liner. It might be wise
to have an exterminator treat the ground in the area where a new
pool is being constructed, or treat the ground in the pool area
prior to installing the new liner in the pool.
A liner failure must be reported in writing
directly to Tara Liners within thirty (30) days of the failure. You
will then be contacted by an employee of Tara Liners who will let
you know the steps to follow to handle the situation.
Tara Liners reserves the right to repair or
replace, at the option of Tara Liners, any liner appearing to fail
or improperly fit the pool. Tara Liners also reserves the right to
authorize or elect a qualified pool repairman to make the necessary
repairs in order for the liner to perform its basic functions.
It is unwise to allow a pool to stand empty. If
you experience an alleged defect in your liner, try to photograph
or videotape the area in question prior to patching the liner.
Quite often this will allow Tara Liners to make a determination of
warranty prior to having the liner replaced.
This liner has a twenty year limited pro-ration
period. If Tara Liners confirms a defect in the liner of your claim
during the first or second year, Tara Liners will either repair at
no charge, or replace the liner on a product replacement basis.
After the second year has expired, a charge will be made equal to
the following schedule based on suggested retail price at the time
of replacement: 3rd year 30%; 4th year 40%; 5th year 50%; 6th year
60%; 7th year 70%; 8th year - 20th year 80%.
Tara Liners does not pay water or labor allowance
on pro-rated warranties.
Any questions regarding the terms and conditions
of this warranty may be directed to the Warranty Department at Tara
Liners by writing or calling to the address and phone number listed
below.
2294 Old 431
Highway, Owens Cross Roads, Alabama 35763
(256) 725-2500
(Ask for Warranty Dept or dial ext. 328)
Tara Liners strives to
buy premium grade vinyl. However, since this vinyl is not
manufactured or produced by Tara Liners, any failure due to
material defects including, but not limited to fading,
discoloration, staining or changes in physical characteristics are
not covered under Tara Liners limited warranty. Any such material
defects shall be referred to the manufacturer of such material who
is solely responsible to the claim.
Tara Liners liner
warranty does not apply to tears, punctures, damage caused by undue
abuse, excessive strain, improper installation procedures, improper
chemical balance, or acts of God such as ice damage or failure
caused by exceptional temperature extremes. Decorative color trim
printings used on the liner are excluded from our warranty
coverage. If the liner fits poorly, or fails during installation,
continued use of the liner without written consent by Tara Liners
voids this warranty. We disclaim any other person. In addition,
Tara Liners will not assume any liability if the pool installation
violates local building codes.
This warranty gives you
specific rights and you may also have other rights, which may vary
from State to State. The warranty
registration must be filled in online or mailed to Tara Liners
within thirty (30) days of purchase; otherwise Tara Liners limited
warranty will be invalid. Proof of purchase must be presented with
any claim.
